When you're building a startup targeting enterprise or midcap companies, there's one thing that's even more important than writing code: getting design partners early.
In the enterprise world, the distance between “good idea” and “must-have product” is massive. Customers have complex needs, established processes, and layers of stakeholders — and if you assume you know what they want without deeply validating, you're almost guaranteed to waste time, money, and trust.
That's why finding design partners before fully building your product isn't just helpful — it’s critical.
What is a Design Partner?
A design partner is an early user who collaborates with you to shape your product. They're not just beta testers at the end of development — they’re advisors at the very beginning. A strong design partner:
Lets you into their workflow.
Gives honest feedback on real problems they need solved.
Works with you through rough prototypes, not just polished demos.
Is often willing to commit resources (time, budget, team attention) because your solution has real potential value for them.
In return, they get a product built specifically for their needs — often before the rest of the market catches up.
Why Design Partners Matter in Enterprise and Midcap Markets
The "One Big Deal" Trap
Enterprise startups often dream of landing that one big customer. But in reality, most big companies won't take a risk unless your product solves a critical pain point today. Design partners help you define that pain so sharply that selling becomes far easier later.Real User Behavior vs. Hypothetical Needs
When you sit with real users inside an enterprise, you discover all the hidden complexities: weird integrations, edge cases, compliance requirements, approval workflows. No customer interview alone reveals this. Working together through design uncovers what’s truly needed.Saving Time and Money
Building an enterprise product is expensive. The wrong features, the wrong integrations, the wrong positioning — all of it costs money and delays growth. Design partners ensure you only invest heavily after you’ve validated demand and workflow fit.Built-In Early Adopters and Champions
Once your design partners help you build something valuable, they naturally become your first paying customers, your first case studies, and your first references when you start scaling sales.
How to Find and Work With Design Partners
Be clear about mutual value. Why should they invest their time? What do they get out of helping shape your product?
Start with a real pain point. Don't ask “what features do you want?” Instead, ask “what’s the biggest problem you face here?”
Move fast, but be flexible. You need to deliver value quickly, but be open to course-correcting based on what you learn.
Keep it lightweight early. Wireframes, clickable prototypes, workflow diagrams — these can be more valuable than a "minimum viable product" with too many assumptions baked in.
Agree on communication. Regular check-ins, honest feedback sessions, and clear expectations set the foundation for a good partnership.
Final Thought: Build With, Not For
The best enterprise startups aren't built for customers — they're built with them. If you wait until after you’ve built the product to validate, it's usually too late. But if you engage design partners early, you turn customer insight into your superpower.
Start with people. Then build the product.
PE at Microsoft with BlackRock - Private Event May 6th
Private VC / Startup Wine Tasting Mixer
Tuesday, May 6 - 5:30 PM - 8:00 PM PDT
Private VC / AI Startup Mixer - AI AGENTS in Palo Alto
Wednesday, May 7 - 5:30 PM - 9:00 PM
San Francisco AI Founder and VC Networking May 13th
Tuesday, May 13 - 5:30 PM - 8:00 PM
Founders & Investors Mixer (SaaStr & Silicon Valley) May 15th
Thursday, May 15 5:00 PM - 8:00 PM
Murray’s on-point guidance on finding Design Partners should be the playbook for any MVP-ready startup dealing with long enterprise sales cycles and complex eco -systems with equally complex stakeholder management. My thoughts on Joint Development Agreements as an instrument to work with design partners here:
https://infinirel.substack.com/p/the-startups-hunt-for-early-adopters